Privacy policy

Last updated: April 3, 2026

This Privacy Policy describes how Claremont & Co (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from claremontandco.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
  • Account information including your username, password, security questions and other information used for account security purposes
  • Customer support information including the information you choose to include in communications with us

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify
  • Our payment processors, who collect payment information to process your payment and fulfill your orders
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns and exchanges, and to arrange for shipping. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing communications by email, text message or postal mail, and to show you relevant advertisements for products or services.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you believe your account has been compromised, please contact us immediately.
  • Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services, in our legitimate interests to be responsive to you and maintain our business relationship with you.

Cookies Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, to run analytics and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.

For more information about Shopify's cookies, visit: https://www.shopify.com/legal/cookies

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties, including:

  • Vendors or third parties who perform services on our behalf (e.g., payment processing, data analytics, customer support, fulfillment and shipping)
  • Business and marketing partners to provide services and advertise to you
  • When you direct or consent to our disclosure of certain information to third parties
  • Within our corporate group in our legitimate interests to run a successful business
  • In connection with a business transaction, to comply with legal obligations, enforce terms of service, or protect our rights and the rights of our users

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Third Party Websites and Links Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights Depending on where you live, you may have some or all of the following rights in relation to your personal information:

  • Right to Access / Know — Request access to personal information we hold about you
  • Right to Delete — Request that we delete personal information we maintain about you
  • Right to Correct — Request that we correct inaccurate personal information
  • Right of Portability — Receive a copy of your personal information and request transfer to a third party
  • Restriction of Processing — Ask us to stop or restrict our processing of personal information
  • Withdrawal of Consent — Withdraw consent where we rely on it to process your personal information
  • Appeal — Appeal our decision if we decline to process your request
  • Managing Communication Preferences — Opt out of promotional emails at any time via the unsubscribe option

We will not discriminate against you for exercising any of these rights.

Complaints If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant.

Contact Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

  • 📧 Email: info@claremontandco.com
  • 📞 Phone: +1 (402) 949-3673
  • 🕘 Business Hours: Monday to Friday, 9:00 AM – 9:00 PM | Saturday & Sunday: Closed